Your Privacy, Clearly Stated: Our Privacy Policy
At Quesse Moving, privacy is about respect and transparency. This page explains, in clear language, what personal information is typically collected during quotes and moves, how it’s used, and the simple choices you have to control it.
Information we may collect
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Contact and service details you share to request a quote or book a move, such as name, phone, email, and addresses.
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Move-related information like inventory notes, access details, and scheduling preferences needed to plan and complete services.
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Basic website and communications data that helps improve forms, scheduling, and support responsiveness.
How we use your information
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To provide quotes, schedule services, coordinate crews, and communicate updates before, during, and after your move.
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To improve customer experience, quality assurance, and service reliability through training and process optimization.
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To meet legal, safety, and record-keeping requirements consistent with standard business practices.
Sharing and disclosures
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Service enablement: Limited sharing with trusted providers solely to deliver requested services, such as communications, payment processing, or secure storage.
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Legal and safety: Disclosures when required by law or necessary to protect customers, staff, or property.
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No sale of personal data: Your personal information is not sold to third parties.
Data security
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Administrative, technical, and physical safeguards are used to help protect personal information against unauthorized access or misuse.
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While no method is perfect, controls are designed to reduce risk, and access is limited to trained personnel with a legitimate need.
Your choices and controls
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You can update contact details, preferences, or correct inaccuracies by reaching out to customer support.
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Marketing preferences can be adjusted at any time; service-critical messages may still be sent to complete your move.
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You may request a copy or deletion of your information subject to applicable retention, legal, or operational requirements.
Children’s privacy
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Services are intended for adults and household decision-makers; personal information from children is not knowingly collected.
Retention
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Information is retained only as long as needed for service delivery, record-keeping, training, or legal compliance.
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When no longer required, information is deleted or de-identified according to standard retention practices.
Cookies and website tools
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Site features may use cookies or similar technologies to keep forms working, remember preferences, and measure site performance.
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You can manage cookie settings via your browser; some features may function differently if disabled.
Changes to this policy
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Updates may occur from time to time to reflect service, legal, or security changes, with the latest effective date shown on this page.
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Material changes will be communicated through prominent notices on the site.
Contact
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For questions, updates, or requests about privacy, contact our support team using the details on the Contact page.
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Please include your name and preferred contact method so we can assist promptly.
